Holly Creek Receives 2020 Customer Experience Award from Pinnacle Quality Insight

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pinnacle award

Posted: September 16, 2020

Holly Creek was recently awarded the 2020 Customer Experience AwardTM from Pinnacle Quality Insight. Holly Creek’s Assisted Living community qualified for this distinguished award in the categories of Overall Satisfaction, Cleanliness, Dignity and Respect, Activities, and Safety and Security, based on our continued dedication to providing Best in Class senior healthcare services.

“Best in Class” is an award often associated with cars or travel. But when it comes to measuring success as an assisted living community for older adults, aspects such as dignity, respect and safety and security become the standards we care most about. Holly Creek’s warm and caring atmosphere fosters meaningful friendships and retirement experiences. Learn more about our unique philosophy and lifestyle.

“Holly Creek is the best quality senior living facility I have ever seen. They provide a very high level of care for my parents. They are more active in their retirement than I am! This place is gorgeous and the staff is better than any 5 star resort. What piece of mind I have knowing my parents are enjoying their golden years in a place like this.” Susan G.

About Pinnacle Quality Insight

Throughout our fifteen-plus year history of serving the Metropolitan Denver area, Holly Creek has placed a strong emphasis on ensuring the individual needs of every resident is met. Over the course of 2019, a sampling of residents and their families participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate us in specific categories.

By qualifying for the Pinnacle Customer Experience Award™ Holly Creek’s Assisted Living has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average.

A customer satisfaction measurement firm with 24 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,500 care providers in all 50 US states, Canada and Puerto Rico.

Vibrant Assisted Living in Centennial

Holly Creek offers spacious assisted living apartment homes with a variety of floor plans to choose from. Our goal is to preserve your comfort, security and independence, but should you need a hand with daily tasks, we can assist you with activities of daily living. In our assisted living neighborhood, you’ll have the support you need to live life to the fullest.

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