Posted: February 17, 2023
Holly Creek is pleased to share that the Assisted Living neighborhood has received the 2023 Pinnacle Customer Experience Award for the second consecutive year and for the third time in the last four years. In addition, the Holly Creek Independent Living community was recognized this year in 2023. With only 36 communities awarded in Colorado, the Customer Experience Award is quite an honor and places Holly Creek in the top 15% of senior living communities in the nation.
Serving older adults in South Denver since 2005, Holly Creek Assisted Living features a safe and comfortable environment with the support you or your loved one needs while also offering an active, engaged community with a full array of amenities to meet each resident’s lifestyle preferences. Ranked as one of the safest cities in Colorado, Holly Creek is located in Centennial, Co, just 15 miles south of Denver, close to the city and the sprawling Colorado landscape. Holly Creek sits on 17 acres of beautiful land and is surrounded by several recreational trails and parks, including the Highline Canal Trail and Hudson Gardens Centennial Central park, making outdoor adventures right outside the door.
Holly Creek is thrilled to earn the Pinnacle Customer Experience Award because it is based on monthly telephone interviews with residents and their families as well as guests over the course of 12 months. Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, conducted the interviews, which included open-ended questions and the opportunity to rate us in specific categories. Residents, guests, and families were able to express candid feedback to an unbiased third party. Each survey was read by our leadership team to look for the presence of our unwavering commitment to residents and our core values of respect and compassion, as well as to look for ways we can improve.
Holly Creek Independent Living and Assisted Living were both specifically recognized because residents and guests would recommend our community to others. This shows that Holly Creek residents love where they live and would invite their friends and families to live here as well. We have all become astute customers reading others’ reviews before selecting a restaurant, hair salon, or auto mechanic. This award represents a review that shows what real residents have to say about their residence and community.
In addition, the Independent Living Community was recognized for its amazing array of activities and the Assisted Living Community was honored for its safety and security. Both important features of the respective support levels.
Holly Creek’s vibrant assisted living community is nestled on 17 beautiful acres with convenient access to nearby parks and trails. It is a locally owned and operated, nonprofit senior living community. Our charming apartments are available in a variety of configurations with choices including one bedroom and two bedroom assisted living. Residents enjoy a wide range of amenities, programs and outings that allow you to be as active and engaged as you are comfortable being. You will have the support you need to live life to the fullest. Our caring team is on hand to assist with activities like personal hygiene and dressing, medication supervision, housekeeping, transportation, laundry and more.
Our Rhythms Life Enrichment program honors individuality and attempts to meet each person’s passions while challenging them to grow, learn, and contribute to the enrichment of others. At Holly Creek, you’ll find a comfortable, safe environment where you can live as independently as possible while enjoying help with daily tasks if needed.
If you have any questions, please contact us to learn more about our community.
© 2023 Holly Creek
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