Posted: August 4, 2023
Holly Creek is excited to announce that we have earned the esteemed World’s Best Culture Certification from Drive, a consulting firm that specializes in senior living culture. This prestigious award reflects our long-standing commitment to building and nurturing a people-centered, values-driven workplace culture.
The World’s Best Culture Certification recognizes senior living organizations for their exceptional employee experience and is based on benchmarks from the internationally-acclaimed Culture Values Assessment by Barrett Values Centre. The Culture Values Assessment has been used by thousands of companies from around the world and spanning all industries, such as Coca-Cola, Volvo, Mastercard, and Prudential, and is strengthened by Barrett’s extensive 25-year database and four million culture assessments.
“Applying globally recognized culture measurements to aging services means those organizations earning this high distinction have the caring heart of a senior living provider AND the culture of a world-class business leader,” said Denise Boudreau, Founder & President of Drive.
The Culture Values Assessment evaluates personal values, current organizational values, and desired workplace values and provides a score based on how closely they are aligned, and considering any negative values which might have been present in responses. Holly Creek team members identified and shared their personal values, the current community values, and the desired values they’d like to see in an optimal workplace. From this input, our culture score was calculated, giving us a snapshot of the health and strength of the organization.
To be a recipient of the World’s Best Culture Certification, organizations must attain a minimum culture score of 70. Holly Creek’s culture score was 86, placing us in the highest echelon of participants and far surpassing both the global average of 51 and Drive’s senior living provider average of 58. This score shines a light on Holly Creek’s stand-out workplace culture among senior living communities, across sectors, and around the globe.
“At Holly Creek, our values are deeply ingrained in everything we do, fostering an environment of support, understanding, and appreciation,” shared Michelle Fraternali, Executive Director at Holly Creek. “We take pride in nurturing a workplace where every team member is valued and celebrated, creating a compassionate and diverse community that extends its warmth to both our residents and employees.”
This is a particularly meaningful distinction for the team at Holly Creek, where residents, team members, and family members all contribute to the community’s vitality. Having a thriving and healthy team dynamic is foundational to providing quality services and fulfilling our mission of enriching the lives of older adults. We also welcome the new possibilities of further strengthening our community and services by connecting with talented, compassionate job seekers whose values are aligned with ours. With workforce challenges being faced within senior living and nationwide, we’re proud to share what sets Holly Creek apart.
This certification marks an important milestone on our journey to fostering an extraordinary community culture, but it is not a destination. We recognize and appreciate that this is an ongoing process through which we’ll continually grow, evolve, and improve individually and collectively. We welcome this opportunity and look forward to an even brighter future at Holly Creek.
In addition to our World’s Best Culture Certification, Holly Creek’s parent organization, Christian Living Communities (CLC), also received this prestigious designation, along with three other individual CLC communities, Clermont Park, Cappella of Pueblo West, and Casey’s Pond. CLC’s culture score of 76 included feedback from seventy-five percent of the organization’s team members spanning all nine communities, Rhythms Home Care, and the home office.
“’We Celebrate!’ is one of our four values, so we of course will take time to celebrate this amazing news and achievement,” stated Jill Vitale-Aussem, CLC President & CEO. “This certification tells me that CLC is a thriving and very healthy organization. But the worst thing we could do is celebrate and then rest on our laurels. Each of our communities, including our support office, is now digging into the results, having conversations with team members, and setting measurable goals for improvement and continual growth. Collaborative approaches to improvement is the cornerstone of our CLC Citizenship approach to community life.”