Coronavirus Update

Update 4/3/20

All COVID Test Return Negative

We are pleased to share with Holly Creek residents, families and friends that all pending COVID-19 tests have come back negative for all residents and team members. We have no outstanding pending tests at this time. We continue to operate under the CDC restricted guidelines for no communal dining, only care essential visitors and no group life enrichment activities. Anyone who is categorized as a care essential employee or visitor is screened, their temperature checked and hand hygiene protocols must be followed. Please visit our Facebook page to see some of the creative ways we are staying engaged and connected during this time.

Update 3/31/20

Holly Creek Open for New Admissions

We are pleased to report we have cleared the 14-day medical isolation protocols required after a team member in our community tested positive for COVID-19. We have no new symptoms presenting at Holly Creek. The impacted team member worked one day a week in the Timbers Skilled Nursing neighborhood and was last in the neighborhood on March 15th.

To ensure the health and well-being of everyone, we continue to operate under the CDC restricted status of no communal dining, group life enrichment, and only essential care visitors while we are welcoming new move-ins.

Thank you for your support during this important and challenging time. We are grateful to everyone at Holly Creek for their diligence in keeping our community safe for residents and team members.

CLC-Cappella Communities Family Member Town Hall

CLC-Cappella invites you to watch the recent combined family member town hall where leadership shared the latest developments on combating the COVID-19 virus in all 24 of our supported communities. Our focus remains on the safety and well-being of everyone who lives and works in each community.

Watch the Town Hall here: https://vimeo.com/403684260/3d6333c45d

You may direct any further questions to info@clcmail.org. Thank you for your support during this crisis. Together, we can get through this.

Update 3/27/20

Holly Creek Team Member Positive for COVID-19

Our community has joined many other senior living and care providers in the state of Colorado. A team member at the Suites at Holly Creek has tested positive for the COVID-19 virus. The team member works one day a week in the Timbers Skilled Nursing neighborhood and was last in the neighborhood on March 15th. The positive test result was received today.

All federal, state, county, and community standards and protocols are in place for the isolation of three employees and twelve residents who were exposed to the impacted team member 13 days ago. At this time none are exhibiting symptoms of COVID-19. The impacted team member has been admitted to an area hospital.

Since it has already been 13 days since the team member was in the community, and no other team members or residents are exhibiting symptoms at this time, we anticipate medical isolation protocols to last through the end of the day tomorrow, the 14th day since the potential exposure.

The residential living apartment homes are in a separate area of the community. The fire door between the Suites and the Town Center was closed on March 10th, therefore the impacted team member was never in any other portion of Holly Creek, just the suites. The entire community continues to operate under the CDC restricted status of no communal dining, group life enrichment, and only essential care visitors.

We are not permitting any visitors or move-ins at the Suites of Holly Creek at this time at the direction of the local health department.

If you are a family member of a resident, we understand that you might be concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus. We also understand that connecting with family members is incredibly important to residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or other social media formats.

You can find regular community status updates on this website and on our social media channels. We have also established a family hotline number, just for families to receive updated information, 720.266.5641. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Holly Creek is not the first senior living community in Colorado to have a confirmed case. We need your help in battling COVID-19. Please visit the Communities for Disease Control and Prevention (CDC) website to learn how you can help prevent the spread in our community.

Update 3/25/20

Arapahoe County issues Stay-at-Home order

Area public health officials have issued a stay at home order for several Denver Metro area counties, including Arapahoe, effective 8 a.m. Thursday, March 26th. This order means at that time, residents of Holly Creek will not be allowed to leave the community except for essential medical visits.

All previous virus mitigation restrictions continue to remain in place regarding dining, limited life enrichment, and only essential care visitors. Only essential businesses continue to operate; senior living providers are deemed as essential businesses. All community employees are considered to be essential workers and will continue to report to work as scheduled, providing they are well.

All Holly Creek employees and care essential visitors will continue to be screened, and temperatures checked before entering the community. We maintain daily virus-mitigation cleanings and careful assessment for any signs or symptoms of COVID-19.

At this time, we DO NOT have any confirmed cases of COVID-19 in our community.

We will continue to update you as the situation evolves. Please check back to this website and our Facebook page for the latest updates and information.

As always, the health and safety of residents and team members are the number one priority. Thank you for your support during this COVID-19 health crisis.

Update 3/17/20

Online Town Hall Meeting on COVID-10 for Colorado Communities

Christian Living Communities and Cappella Living Solutions hope you were able to attend the recent Town Hall Discussion.  If you were unable to attend we have provided a recording; you will hear organizational leaders share what we are doing to prevent and prepare during this critical time.  Please click the link to watch the video, you may also send any questions you have to Info@clclmail.org

Video Link: https://vimeo.com/399164044/3bc15134c4  

Update 3/16/20

Finding Ways to Connect for Older Adults during Social Distancing Directives.

They say challenging times bring out the best in people.  Anyone who has tried to buy toilet paper recently may disagree with that statement.  In a broader sense, however, we see evidence this is true.  Neighbors are reaching out on the Nextdoor social media app offering to purchase groceries and run errands for older neighbors; teachers are providing non-perishable food to low-income students while schools are closed, and most importantly, the majority of Americans are following guidelines for social distancing.  Nevertheless, social isolation can bring problems of its own. If you have a family member living in a nursing care, assisted living or memory support community you may be especially feeling that isolation. Fortunately, readily available technology can aid in alleviating some of the loneliness and anxiety about your loved one while helping to build community at the same time.

There are multiple free or very low-cost ways to connect with loved ones through technology.  The most obvious and lowest-tech one is the phone.  A daily phone call cannot only make your family member feel important, but it is a good way to check up on their mental wellbeing. One Meals on Wheels chapter has discontinued the person-to-person connections when delivering the daily meals. However, they recognize that sometimes they are the only person the client talks to in a day and have since implemented Care Calls.  Volunteers take time to call each client just to check up on them and chat about their day.  They plan to continue this practice until the Covid19 danger has passed.

Older adults who live in a community can benefit from team members helping them connect via technology with family.  If a resident is not comfortable using platforms like Skype or FaceTime to video chat with loved ones, Life Enrichment Coordinators can help them make the video calls.  Additionally, Christian Living Communities utilizes the OneDay phone application.  This is a video sharing app that enables team members to record short videos of residents’ life stories or daily activities and send them directly to family members. They can also share the video to social media when appropriate.

Social media is an excellent way to stay connected. Instagram and Facebook are great visual means for sending messages to isolated family members but consider some of the other options too.  In 2018, Facebook launched Watch Parties.  A Watch Party is a way to connect and watch an event, program or video with other people and chat via the app.  Recently, churches have used Watch Parties or YouTube live to connect worshippers with compromised immune systems with their fellow congregants.  There are also Facebook groups that focus on common interests, hobbies, and discussion topics.  With a little set-up and help, older adults can participate and feel they are a part of a much larger community.

At Christian Living Community’s Holly Creek retirement community, the resident radio station volunteers have launched a radio call-in show for assisted living or nursing care residents confined to their apartments to speak directly with leadership. Starting Monday, the community’s Medical Director, Dr. Plunkett, will take questions on the spread of COVID-19. Throughout the coming weeks, other community department heads will each take a turn at the microphone.

Finally, help our older adults find purpose in this time of social distancing.  Hopefully, this restricted access to assisted living and memory support communities will be short and our family members and loved ones can be back to their normal engaging routines.  In the meantime, there are benefits to short periods without distractions. Here are things we can all do to help.  Write cards and send to your local senior living community.  Have children draw pictures and send letters to residents; they may even get a response letter.  Christian Living Communities are encouraging residents to start seedlings by providing them pots and seeds to grow in their apartments and many similar creative outlets.  Great creativity is a bi-product of such times.

Update 3/14/20

Updated status for Colorado Assisted Living, Memory Support and Skilled Nursing Communities

We continue to work closely with state and local officials to balance resident safety, team member safety, and access for families and healthcare partners during heightened COVID-19 concerns. While no cases have been identified in Holly Creek, we are now implementing new CMS and Colorado Department of Public Health and Environment directives to restrict access to our skilled nursing, assisted living, and memory support neighborhoods. This means that no visitors will be allowed within the assisted living, memory support or skilled neighborhoods at this time unless they are part of the required care team for an individual resident. Compassion visits may be accommodated for loved ones of a resident who is actively in an end of life situation. Such visitors will be screened and their temperatures taken before entering the community.

Additionally, CMS guidelines require us to no longer host dining services in our dining rooms; residents will receive their meals in their apartments or suites. Life enrichment group activities are also canceled at this time.

Residential and independent living neighborhoods continue to screen all guests for symptoms and we are encouraging social distancing. As we have no COVID-19 cases in the community, we continue to welcome new residents into all levels of living.

We are doing everything we can to ensure residents are well cared for, but also that they continue to have joy and purpose during these restrictions. These measures are an attempt to stop the spread of the COVID-19 virus. Social distancing and isolation are the only proven way to stop the spread of the virus. We will work with families to help them connect with their loved one via technologies as Face-time, Skype and video conferencing.  As always, resident’s health and wellbeing are our primary concerns.

Update 3/5/20

Coronavirus Preparedness at Holly Creek

As coronavirus continues to spread across the world and the US, we want to assure the Holly Creek family that we are taking proactive steps to protect our residents and team members. The health of residents and team members in all of our communities is our utmost priority. Understanding the concerns, we want to share facts without fear, about what we currently know about the virus and how we are responding. First, we are keeping the leadership teams of our communities updated through regularly scheduled briefings and forwarding the most recent recommendations from the Centers for Disease control to all applicable personnel. We have thorough written procedures specific to this virus regarding prevention and containment should it occur. Additionally, we are requiring team members and family members who are ill to stay home and want to remind everyone that the best way to prevent illness is to avoid exposure to this virus. It is always our goal to minimize the impact of any illness so Holly Creek residents can continue to enjoy a full, rich and fun lifestyle.

You can read more about our Coronavirus preparedness on the Christian Living Communities website.

Additional External Resources

CDC Website | Colorado Governor | Centennial Mayor | City of Centennial

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